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The Upside: Killer Sales Tips

2 posts from May 2013

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May 24, 2013

Try our latest Glance for Mac (Alpha release)

Great news for all Mac lovers!  The latest version (2.8) of Glance for Mac is now available as an Alpha release.  It includes all the features that Glance users on PCs enjoy today -- and more.

If you are comfortable using pre-release software, we invite you to start using it.



    Update (13 Jun 2013):  Beta version now available!  Download it here.

  1. Download it here:  http://www.glance.net/install/GlanceMac_2.8alpha.zip
    If you are using the Chrome browser, try this link instead:

  2. Find the GlanceMac_2.8alpha.pkg file in your Download folder.  Double-click and install it.

G_b-iconIt will replace the old version in your Applications folder.  Its icon includes a b to remind you it's the new pre-production version.

Should you want to revert back to the production version (2.5.6), open your Applications folder and move the 2.8 Glance application to Trash.  Then click the Download link at the top of our home page to get 2.5.6.



Click G > Settings and you'll see lots of cool new stuff!  Read on to learn about each highlighted option:

Glance for Mac 2-8-8 settings box



Do you often use Glance to show your screen to others?  Select Instantly (no download).  Whenever you start a session to show my screen, your guests will never be asked to download software or install a plug-in or app.  They don't need Flash or Java, either.  They can be on any PC, Mac, iPad, iPhone or Android device.  It just works.

(Please note that if you start a session to view guest's screen, a first-time guest will still be prompted to download a small plug-in.  That step is required by their computer to enforce privacy.)

If you show animations or video, consider the high performance plug-in option. First-time guests will be prompted to install it, which usually takes a few moments. Guests with keen eyesight will be rewarded with crisper text and (sometimes) a few more updates per second.



Glance can now ask guests to provide contact information before joining your session. You decide which info is Required or Optional.  Or tell Glance to Don't ask for it.  

View or download the info by logging into the My Account area on our website glance.net (top-right corner).



Consider going keyless for sales demos, training sessions or webinars, or whenever you feel less concerned about security. By skipping the key, your guests connect faster.


TIP:  For the fastest possible connect, choose Join Instantly (no download), go keyless and tell Glance to Don't Ask for any guest contact info.  Effortless! 



Enable Encrypt my sessions to secure all transmitted data, using the same TLS/SLL technology employed by online banks and merchants.



Any guest can now show their screen during your sessions.  Guests who already have Glance are all set. Others who want to present should visit http://glance.net/guest to get Glance's free software before joining the session.

Whenever you enable this option, every guest with a G-icon can click G > Show my screen at any time. They don't have to "raise" a virtual hand to ask permission.  They just "show."  

Everyone sees whoever has most recently chosen G > Show my screen.  

If someone wants to stop showing, he can wait for someone else to show their screen or he can click G > Hide my screen.  While it's hidden, everyone sees the message "Screen not being shown."   Anyone clicking G > Show my screen becomes the new presenter.

This feature feels very Glance-esque:  fast and lightweight.  We think you'll find it's perfect for remote tech support, training, collaboration and small meetings.  



Guests see whichever monitor you select from the Show dropdown list.  That list now includes your Mac's iSight or Facetime webcam and any other attached Quicktime video source. Show these video sources as easily as you show your screen.

Glance for Mac 2-8-8 quicktime video settings
Capture and Scale controls appear whenver you choose a video source.  Adjust them to trade off video quality and performance. For example, 320x240 at 100% seems to work well with the iSight webcam for most networks.

(Upon final release, Quicktime video might not be available on all subscription plans.)



  • When your show a Quicktime video source, you do not have a local view of the video being sent.
  • Windows Phone 8 cannot join a session today
  • If you start a G > View guest screen session and your guest is on a Mac that's running Lion or Mountain Lion, the guest might have trouble connecting.  We're working on a fix. 
    [Update (13 Jun 2013):  Fixed in the beta version.]



Please help us make this another rock-solid release.  

Hammer on it.  Make it jump through all your hoops.  Turn on Instant Join.  Have guests connect from other Macs, PCs (yes, some people still have one), iPads, iPhones and all the Android flavors.  

Then tell us what you think.  Email us at beta@glance.net or give us a ring.  And keep on Glancin'!


May 21, 2013

Glance's Instant Join feature

Glance has a great Instant Join feature that lets all your viewing guests connect instantly. No download.  No plug-in.  No app.  No Flash.  No Java.  No kidding!

Guests use any browser on any PC, Mac, iPad, iPhone or Android device.  It just works.

Here's how to enable Instant Join.



1)  Make sure you're using our latest version:

    Click G > Settings > About


    You can get it here:  http://glance.net/download

2)  Enable Instant Join

    Click G > Settings > Options.  Select Instantly (no download).  Click OK.


    (Try Don't Ask and No key, for a completely effortless experience.)

3)  Test drive!

    Choose G > Start Session -- Show My Screen

Everyone sees your screen.  Instantly.


You'll want our next version of Glance for Macs (2.8.2).  An Alpha version is available now. 

If you are comfortable using pre-release software, we invite you to try it out.  Learn more and get the download here.