Tips


Easy Drawing Tool for Mac Users

We know that many of our users would appreciate being able to draw on their screens during a Glance session. While this is not a current feature of Glance, it can easily be integrated with free software. We've done some...

Sales Coaching from My Mother | If You Want Opportunity, You Have to Make It

If you’ve read any of my previous posts you will see a theme of referring to my father. For most of us, “these guys” have a way of impacting our lives. This Sunday my mother celebrates her birthday, however, I...

New Webinar: Reduce Your "Sales Drag Coefficient" with Sales 2.0: Three Keys to Increasing Sales in 2010

REGISTER TODAY for the upcoming webinar on Tues, March 16, 2010 at 1pm ET, 10am PT. In it, you'll learn how Sales 2.0 technologies and processes can help you: Prospect more efficiently & effectively Have a "killer" opening Know your...

10 Ways to Exceed Expectations in Customer Service

Customers crave old-fashioned, friendly, and informed service over speed. And there is plenty of evidence that good customer service is positively correlated with a company's financial performance. In a recent CRM Today survey of 2,000 consumers in the U.S and...

It's Chicken Soup! (yes, I'm talking about screen-sharing)

"Its chicken soup!" That's how my grandmother told y ou something you were trying to do was (or should be) really easy. Apparently, she thought making chicken soup was easy, and maybe, in comparison to the other more complicated Mediterranean...

How Are Your Sales Leads Generated?

Like last week's blog post, this week I'm posting more interesting observations from CSO Insights' Sales Performance Optimization 2009 Survey: If you're like us here at Glance, you'd probably rather have your sales reps spend more time actually selling rather...

Riding Shotgun = Sales Coaching

I'm writing this post from my Blackberry while riding shot gun; my 17 year old daughter, Sophia, behind the wheel earning hours so that she can take the test to join the ranks of the privileged. Many of you have...

Glance Tip: Let Them See Your Smiling Face

No, Glance.net does not provide an official feature for webcam use, but here is a way to do a "video conference" without expensive video conferencing software. If your computer has a camera connected, there is always a way to wave...

Does your web conferencing tool pass the "Mom Test"

Blogger David Coleman, of Collaborative Strategies, writes "My idea is that if the (conferencing) tool is too complex, then it gets in the way of the flow of the conversation, and thus inhibits instead of enables collaboration." For the ultimate...

David Pogue sells the idea that "Simplicity Sells," in this virtuosic presentation

We came across this gem from '06, we find it astonishingly relevant today. Check it out. Through songs, comic wisdom and visual aides, New York Times columnist David Pogue makes mincemeat out of the complexity that plagues so many technology...


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