The Upside: Killer Sales Tips from the folks at Glance Networks

We came across this gem from '06, we find it astonishingly relevant today. Check it out.

Through songs, comic wisdom and visual aides, New York Times columnist David Pogue makes mincemeat out of the complexity that plagues so many technology products and services.

If you're having lunch at your desk, why not kick your feet up and watch the whole thing. It's stimulating, inspiring and he provides lots of great case studies that you can take with you.

If you're short on time, we've listed the time codes of some of our favorite moments below:

6:40 – The software upgrade paradox: if you improve a piece of software enough times, you ruin it. Interesting point on the allure of excessive unnecessary power.

7:40 – Check out what Microsoft Word looks like with ALL the toolbars open. Hilarious and scary – the result of excessive unnecessary power!

9:40 – Example of how intelligence trumps consistency. This reminded us of the saying "a foolish consistency is the hobgoblin